! Updated 2011-09-28
Each client and Chalk & Wire Learning Assessment Inc. affirms and will take appropriate steps to protect the intellectual property rights of the other. Specifically, the institution retains all intellectual property rights in all information, materials, and intellectual property, including but not limited to courses and materials, provided by the user or institution to Chalk & Wire, and Chalk & Wire retains all intellectual property rights in the ePortfolio2 system, including ePortfolio2™ software and hardware and computer code.
The user or institution (its employees and/or relatives thereof) acknowledges the proprietary rights of Chalk & Wire regarding the research and development of Chalk & Wire software tools. Officials of the institution or its designees, may discuss and access products for the purposes of testing and providing feedback to Chalk & Wire about new features and enhancement. They are prohibited from revealing the work of Chalk & Wire software research and development in any manner with any entity that might reasonably be expected to develop similar software for either commercial or non-commercial purposes.
Chalk & Wire understands that the institution is subject to either FERPA (USA- Family Educational Rights and Privacy Act), or PIPEDA (Canada- Personal Information Protection and Electronic Documents Act, and The Privacy Act), or The Privacy Act (Australia) or any other prevailing State/Provincial or Federal/national privacy legislation. Chalk & Wire abides by all applicable legal regulations of these Acts in force in the nation wherein the client/institution resides. Specifically, where institutions are concerned , Chalk & Wire is considered an official of the institution as regards the protection of user and institutional data. As an official of the institution, Chalk & Wire must protect the privacy all user data provided by the institution/users and shall not transmit, share, or disclose any data about a end users without their written consent, except to other officials of the institution with a legitimate interest (i.e., the institutional official must seek the information within the context of his/her professionally assigned responsibilities with the institution and the information must be used within the context of official business of the institution).
Primus employees cannot access institution data. They are not granted permission to the file servers’ directories. Permissions are limited to the Chalk & Wire System Administrator account and the individual process accounts for the application (i.e. each institution’s process account only has permissions to its name space on the SAN filer and cannot access other clients’ data. Primus does not have permissions to access the database instance. They are responsible for 24/7 monitoring, “remote hand” only and their user permissions reflect that.
Last revised September 15, 2009.
File Servers replication
UPS systems and a high capacity generator
The Network Operation Centre (NOC)
Redundant Cooling System
Fire Suppression System